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The restaurant features a menu that is centered around its signature item, rotisserie chicken. The Quarter Chicken Dinner, the restaurant's signature dish, includes a roasted chicken leg or breast with "Chalet Sauce", a bread roll, and a side dish of choice. Other combinations up to and including a whole chicken are also available.
Although chicken dishes make up the majority of the chain's menu (including other dishes like chicken soups, salads, pastas and sandwiches), the menu also features a handful of non-chicken items including pork ribs, fish and chips, burgers, and deserts. During the Christmas season, Swiss Chalet features a second version of their quarter and full-chicken dinners: the "Festive Special". In addition to the normal meal, the Festive Special adds stuffing, cranberry sauce, and a five-pack of Lindt chocolate truffles. The truffles debuted in 2000, replacing a 100g Toblerone bar.