Definitely do not like this location of Swiss Chalet. When my parents were in town recently, I brought them to this Swiss Chalet (their favourite restaurant). Normally, the food is good and the service is too! However, on a Friday night at 6pm, only 2 servers, no bartenders, and 1 manager were on staff on the floor In a busy location such as this one, it should be obvious why two servers is not enough. When we started timing on a stop watch, it took 21 mins to place our drink order, and another 20 before my mom's water was brought to the table. At that time, we placed our order, but 40 minutes later, we were ready to leave as our food was still not delivered. I stepped outside for a cigarette, impatient, and spoke to two girls who were just leaving. They told me that they only left a $1 tip because of the two hours they waited to eat; the manager later screamed at me, thinking I was with their party. Not a good experience, in combination with the cold food served. We were not very impressed at all.
Swiss Chalet is all about real food made fresh by real people. That's why we've been a Canadian favorite ever since our doors first opened way back in 1954. Our rotisserie chicken is made fresh on premise every day; it's slow roasted to perfection and needless to say, it never sees the inside of a freezer. Our fries are hand-cut right here in our kitchen from fresh Canadian potatoes. Our famous Chalet dipping sauce is simmered on premise daily so you can always be sure it'll taste as good as you remembered. And our grilled to order ribs are marinated in-house to make them fall-off-the-bone tender. Truth is, at Swiss Chalet, you'll always know your food was made fresh by real people. And they made it just for you.
- Take Out
Ways to pay