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Service Absolut

3391 rue Griffith
Saint Laurent, QC
H4T 1W5

Toll-free: 514-738-8333

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User Reviews
George Diles' review of Service Absolut
Featured Review
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5 days ago (May 18th, 2017, 3:28 PM)
Isabel Tamer's review of Service Absolut
The phone 514738833 has been replaced by 5143168857 but it seems like it's ringing in a ghost town. How can we contact you please?
417 days ago (April 1st, 2016, 10:56 AM)
Chris Mag's review of Service Absolut
Just wanted to say thanks for the great service.They paid for overnight shipping across Canada and
fixed my phone in a day. Chris M,
Nanaimo, BC
440 days ago (March 9th, 2016, 7:53 AM)
Anne Bonda's review of Service Absolut
Service pourri, personne ne vous dit la même chose à chaque fois. Mon tél ne fonctionne toujours pas après 2 réparations et la garantie va expirer pendant mes vacances...donc, vu que je ne peux partir sans téléphone et qu'il ne veulent pas le remplacer avant mon départ...ça va être un achat pour un autre de ma poche !!! Je n,achèterai pas un Samsung, c'est sûr !
487 days ago (January 22nd, 2016, 10:10 AM)
Raj Patel's review of Service Absolut
Excellent service! Went in just before the holidays with a panic because I need my phone as my wife is expecting. They assured me it would be ready within the hour and they delivered as promised. Super friendly team, professional and only looking to help customers out. Nothing to complain of the best customer service experiences I've ever had!
509 days ago (December 31st, 2015, 9:38 AM)
Tony Njeshi's review of Service Absolut
Worst service centre ever!!!!!. No clue how Samsung can accept having a store like that to represent them. Absolutely BAD BUSINESS!!! This company should not be called Service Absolut but rather ABSOLUTE NO SERVICE, DO NOT BUY SAMSUNG OR DO BUSINESS WITH THEM THEY ARE SCAMMERS!
529 days ago (December 11th, 2015, 5:42 PM)
Michelle Minott's review of Service Absolut
I took my phone to samsung on Monday the 9 of november because it was freezing and the camera wasnt working. they supposedly fixed it but gives it back with the same problem. i brought it back on tuesday the 10 of november, i was told if its not fixed in 6 hours they will order one, i called on wednesday they told me they order the parts, on thursday they said they order a phone up till now i havent receive a phone or the one i brought back . i would like to know why they even have garantee service when that doesnt even work. i call samusng the reersentative told me to call my service provider , i told her its samung problem not my service provider. i will not use another samsung phone they are a bunch of thieves. offering garantee and not living up to it, if it was apple i get a phone the same day. its now a week and these loosers dont give me a phone.
557 days ago (November 13th, 2015, 10:57 PM)
's review of Service Absolut
I had mon téléphone réparé less than one hour. la qualité de la réparation is like wow, it looks like brand new! et en plus les bouteilles d'eau gratuit! Most stores you pay!!! I love the absolut service!
735 days ago (May 19th, 2015, 1:41 PM)
Great service. Very reliable and knowledgeable concerning samsung products. I highly recommend them as top notch!
740 days ago (May 14th, 2015, 2:34 PM)
's review of Service Absolut
Very good service and I will recommend. Brought my phone in the morning and picked it up after work, what more can I ask for? The repair is of superior quality. Thank you!
742 days ago (May 12th, 2015, 2:07 PM)
My phone had crashed just a few hours before my flight. Drove down to store, had a ticket created and my phone was ready in about an hour. Great stuff and one happy customer!
749 days ago (May 5th, 2015, 2:08 PM)
's review of Service Absolut
Said monitor was damaged, cost to repair 3 times the price of monitor and Samsung says they abide by their decision. Samsung warrantee is a scam, awful customer service.
851 days ago (January 23rd, 2015, 11:21 AM)
's review of Service Absolut
Don't even consider repairing a phone through Service Absolut. This business is crooked to the core. They will not actually cover ANYTHING under the warranty. They charge you a lot for a bogus diagnostic (which should be free like it is with other cell phone companies) and then quote ridiculous prices for the repair and will make up problems that don't exist. Should be shut down.
875 days ago (December 30th, 2014, 3:37 PM)
's review of Service Absolut
We were told there was water damage to our tablet (due to ambient condensation)... I don't think a warranty can be invalidated because of normal weather. We think Samsung warranty is a scam and Service Absolut and Samsung try to make money on the fact that liquid damaged is not covered and invalidates the whole warranty. The question is why normal condensation is considered as 'liquid damage'? I think there would be a possibility for class action here. I have also seen similar comments from people around the world on the net.
943 days ago (October 23rd, 2014, 10:06 AM)
c est rapide j ai été porter mon cellulaire le 9 septembre et je vais chercher mon celle le 10 septembre c est une bonne compagnie je suis satisfaite de mon service
986 days ago (September 10th, 2014, 9:54 AM)
This is the worst costomer care or service center ever!!! This place is a total scam they deny warranty and ask for repair money without even opening the unit. They will waste your time and waste your money. Do not buy Samsung products in Quebec because this is the only place they will go and that means any product with the Samsung logo.
1025 days ago (August 2nd, 2014, 2:32 PM)
I had an issue with my Samsung TAB. I had sent this to the Service Centre. This was returned without any repairs. The TAB never worked. There is no way to contact this service centre. The auto-robot will never connect the phone number. I had received an estimation for not doing the job properly first time for $80. The TAB itself would cost $180. My Charges for sending this unit to Qubec twice is $30 and now this additional charge is $80. Please donot buy Samsung products all are Refurbished units.
1070 days ago (June 18th, 2014, 5:05 PM)
c'est le pire service que j'ai recu de toute ma vie. cela fait 3 semaines qu'il on ma tablette pour reparer la vitre et j'ai toujours pas ma tablette! j'essaie de les rejoindre rien pas de reponse ni meme de retour d'appel|| j'ai fait une plainte a Samsung
1176 days ago (March 4th, 2014, 12:20 PM)
All times phone line is busy no to talk about any problem that's really bad. this is my REF. #412-300-3534 can some call me plz anyways may be after one week
1190 days ago (February 18th, 2014, 8:21 AM)
Samsung m'a recommandé de renvoyer mon Cell samsung Galaxy encore sous garantie pour réparation à ce service de Montréal.En moins d'une semaine,mon Cell a été réparé et ramené à destination gratuitement!Je recommande ce service,je les trouve honnêtes et sérieux!Merci Service Absolut et bonne continuation!
1252 days ago (December 18th, 2013, 6:09 PM)
Voir que samsung font affaire c'est gens la. pire service a vie 1h30 a attendre que sa répondre....
1280 days ago (November 20th, 2013, 3:23 PM)
My Samsung S4's sensor is damaged. I tried calling Absolut, and as per below, no reply at all. Then I called Samsung they wanted to send it there. In turn I just went directly there to see them to save time and I was traumatized by all the bad reviews. It's right across the street from Ikea off Cavendish. Walked in, everyone was SUPER nice. Said I could have it repaired in 3 hours max for $25 or 4 days for free. Videotron gave me a hard time about water damage (though it never got wet), that's why I showed up here, and Absolut said it was no problem at all they would honour the warrantee. Im heading back tomorrow (was late in the day when i went and wanted my semi broken cell overnight) and despite not answering my call, I have nothing but good things to say so far. Will post a bad review if things are worse tomorrow. My recommendation if you can, just go there yourself, handle it person to person.
1288 days ago (November 12th, 2013, 8:37 PM)
1338 days ago (September 23rd, 2013, 1:09 PM)
's review of Service Absolut
Went in yesterday and walked out within 2 hours with a working S4. Great CSR team and very friendly. They answered all my questions and helped me transfer my information as well....what more do you want!!! Nowadays people just like to complain about anything. My experience with the Samsung team was just PERFECT!!.
1343 days ago (September 18th, 2013, 8:42 AM)
Sent my Galaxy tablet 3 weeks ago. They never answer the phone or reply to my phone messages. I don't know what's going on, when I'm going to have my tablet repaired or when they're going to send it back. When I call to customer service they say they don't have any information about the status of my tablet because is Service Absolut who has it and they don't report any information to samsung or take their phone calls.So upset
1346 days ago (September 15th, 2013, 1:56 PM)
worse company ever bad service and samsung uses them that worries me am makes me want to go iphone just for that! a new phone that has been greatly cared for freezes and heats up...send in they say its water infiltrated...not when i had it! probably heating caused water problem which another tecnichien says its impossible no water infiltration???
1357 days ago (September 4th, 2013, 9:09 AM)
Samsung Galaxy Ace IIx wouldn't charge after one month of use. Sent it in for repair, was a liitle upset when they told me it would be a 14-21 business day wait for it to return since Apple is 9 days max. When I got it back 3 weeks later it was DOA. Called Samsung, explained that you'd expect them to do a simple test before shipping it back to me like...i don't know, see if the phone turns on? Long story short Samsung would not do anything to compensate me and keep me as a future customer other than send it back for warranty the same company: Service Absolut.
SAMSUNG: Have you done a google search on Service Absolut lately? Maybe it would be best for your reputation if you didn't deal with such a despicable company. Just a suggestion.
1446 days ago (June 7th, 2013, 7:27 AM)
le pire service que j ai jamais eu. je ne recommande personne de faire affaire avec eux. je m achetrai plus de produit samsung
1457 days ago (May 28th, 2013, 1:54 AM)
jamais de réponse !! sinon quand tu réussi a les rejoindre pour leurs demander si toute va être réparé au prix qu'il demande , ils ne savent pas !! ... Sinon les morceau sont back order .. sont mal organiser .. !! service de {expletive}
1534 days ago (March 11th, 2013, 8:21 AM)
Moi je viens de faire affaire pour une réparation,je suis satisfait de la réponse .J'ai pu parler avec la même personne tout au long de ma réparation et j'ai reçu toute les réponse sur mon couriel.La personne qui a pris en charge mon dossier ,la fait jusqu'au bout.En général je suis très satisfait du service,du délais et des prix.Pour moi je vais retourner chez Absolut service pour une autre réparation futur et je sais que ce sont eux qui font les suivi de samsung,
1537 days ago (March 8th, 2013, 6:07 PM)
Phone came back in no better shape. Tried to call and no answer. Had to send the phone back
1574 days ago (January 30th, 2013, 10:15 PM)
Horrible customer service...charge you with repair unrelated to the one you ask for...never answer the phone reason given "lack of personnel" I have nothing against samsung cell phone..but due to their repair centre with that kind of service, that will probably my last samsung I understand why people get Iphone for service....
1763 days ago (July 25th, 2012, 5:47 PM)
aucun service a moins de payer le gros gros prix il ny a pas moyen de parler a personne sauf a la receptioniste les autres son trop important pour nous repondre?
2101 days ago (August 22nd, 2011, 10:58 AM)